Shipping Policy for Cuban Cigars Shop Australia

 

Thank you for shopping with Cuban Cigars Shop Australia. We are committed to delivering your orders promptly and securely. Please review our shipping policy below:

 

1. Shipping Options and Delivery Times
– Standard Shipping: Estimated delivery within 5-7 business days after dispatch.
– Express Shipping: Estimated delivery within 2-3 business days after dispatch.
– Shipping times may vary based on your location and current courier schedules.

 

2. Shipping Costs
– Shipping fees are calculated at checkout based on the destination, package weight, and selected shipping method.
– Free standard shipping is available for orders over AUD $500.

 

3. Order Processing
– Orders are typically processed within 1-2 business days after payment confirmation.
– Orders placed on weekends or public holidays will be processed the next business day.

 

4. Shipping Restrictions
– Due to legal regulations, we only ship within Australia.
– Certain restrictions may apply based on local laws and courier policies.

 

5. Tracking Your Order
– Once your order is shipped, you will receive a confirmation email with tracking details.
– You can use this information to monitor your delivery progress.

 

6. Damaged or Lost Items
– If your order arrives damaged or is lost in transit, please contact us immediately at info@cubancigarshop.com.au.
– We will work with the courier to resolve the issue and ensure you receive your order or a suitable replacement.

 

7. Customs and Import Duties
– As we only ship within Australia, customs and import duties do not apply.
– Customers are responsible for any local taxes or fees that may be applicable.

 

8. Changes to Shipping Policy
– We reserve the right to update this shipping policy as needed. Any changes will be posted on this page with an updated effective date.